Privacy Policy

We collect information required to process bookings, such as customer name, mobile number, booking details, travel date, passenger count, pickup details, service selections and payment references.

For car, transfer and sightseeing bookings, we may collect trip dates, island selection, pickup area, hotel/area details, vehicle choice, selected services and trip preferences.

For activity bookings, we may collect selected activity, location, person count, date, slot and payment option.

We use customer information for booking confirmation, payment verification, receipt generation, operational coordination, pickup confirmation, cancellation/refund support and service delivery.

We may contact customers through phone or WhatsApp for booking-related communication, payment clarification, pickup coordination and trip schedule confirmation.

We may use booking information internally to manage availability, service planning, operations, customer support and payment reconciliation.

Online payments are processed through the payment gateway shown at checkout.

Kalpong.com - Andaman does not store card number, UPI PIN, CVV, banking password or full payment instrument details on the website.

We may store payment status, gateway order ID, payment reference, paid amount and balance amount for booking verification, receipts and support.

Booking information may be shared with required operations team members, vendors, service providers, transport partners or payment gateway only for completing the booking, payment verification or support process.

We do not sell customer personal information.

Information may be shared if required by law, regulation, payment dispute review, fraud prevention or authorized government/legal request.

Customers are responsible for providing accurate name, mobile number, travel date, pickup details, passenger count and service selections.

Incorrect or incomplete details may affect booking confirmation, pickup coordination, service delivery or refund/payment support.

Customers should contact support if any booking information needs correction.

We take reasonable steps to protect booking and payment-reference information from unauthorized access or misuse.

No online system can be guaranteed to be completely secure, but we aim to keep customer booking information limited to booking, payment and service support purposes.